Effective Date: January 1, 2023
At Upcraft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI sales agent platform.
1. Information We Collect
Personal Information: We may collect personal details such as your name, email address, phone number, and other contact information when you register or interact with our services.
Client Data: Information provided by our clients, including customer contact lists and communication content, necessary for automating sales communications.
Usage Data: Details about your access and use of our platform, including IP addresses, browser type, pages visited, and timestamps.
2. How We Use Your Information
To personalize user experience and improve our platform. To send administrative information, updates, and promotional materials. To respond to inquiries and provide customer support. To monitor and analyze usage and trends for service improvement. We do not use Google Workspace APIs to develop, improve, or train generalized or non-personalized AI/ML models.
3. Disclosure of Your Information
Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting and data analytics.
Legal Obligations: Disclosure may occur if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
4. Data Security
We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
5. Your Choices and Rights
Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions provided in the emails.
Access and Correction: You have the right to access and correct your personal information held by us.
Data Deletion: You may request the deletion of your personal data, subject to certain exceptions provided by law.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years old.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@upcraft.ai
Address: 2147 W. Thomas St., Chicago, IL 60622
By using Upcraft's services, you acknowledge that you have read and understood this Privacy Policy.